Lumozi Limousine and Transportation Services

These terms and conditions govern the use of the Lumozi limousine and transportation services. By booking a reservation with Lumozi, you agree to comply with these terms and conditions. If you do not agree to these terms and conditions, please avoid using our service.

Reservation and Cancellation Policy

Reservations can be made by phone or online. We require a valid credit card to hold the reservation. The credit card will be charged a deposit at the time of booking, which is non-refundable. Cancellations made less than 24 hours before the scheduled pickup time will be charged the full amount of the reservation. We reserve the right to charge a fee for any changes made to the reservation.

Vehicle Usage
  • Payment and Smoking Policy : The remaining balance due must be paid in cash upon the driver's arrival. Smoking and vaping are strictly prohibited inside all vehicles.
  • Passenger Safety and Damage Liability : Passengers are not allowed to stand or jump on the seats at any time for their safety. The Guarantor/Renter of the contract is responsible for the entire group and will be charged for any damages made to the vehicle. The Guarantor/Renter is also responsible for any assault made on the driver. The driver may terminate the job if passengers engage in illegal or dangerous activity.
  • Alcohol Policy : Clients under the age of 21 are not allowed to have alcoholic beverages in the vehicle. If alcohol is found in the vehicle, the job will be terminated, and parents will be notified to pick up the group. No refunds will be given.
  • Damage Charges : The Guarantor/Renter has to pay for damages caused by the Guarantor/Renter and/or his/her guests. Damage charges are as follows:
    • ___ per cut or hole in the seats.
    • ___ for smoking in the vehicle.
    • ___ per occurrence for vomiting in/on the vehicle.
    • ___ for cleaning and detailing if the vehicle is trashed.
    • ___ per damaged window.
    • Any other damages will be determined by the case of the damage.
  • Point-to-Point Transfer : This service is from Point A to Point B only. Additional fees will apply for wait time or stops. Wait time fees start at __ per minute, and additional stops start at __ per stop, depending on the distance.

Lumozi is not responsible for any delays, injuries, or damages incurred during transportation. We are not liable for any lost or stolen items. Clients are responsible for their own personal property. Lumozi is not liable for any missed flights, appointments, or events.

Governing Law

These terms and conditions are governed by the laws of the state of Texas. Any disputes will be resolved in accordance with the laws of Texas.

Changes to Terms and Conditions

Lumozi reserves the right to modify these terms and conditions at any time without prior notice. It is the responsibility of the client to review these terms and conditions periodically.

Thank you for choosing Lumozi for your limousine and transportation service needs. Please contact us if you have any questions or concerns.